Return & Refund Policy

At Healpluss, customer satisfaction is our priority. If you're not satisfied with your purchase, we’re here to help.

1. Returns

You can return items within 7 days of receiving your order if they are damaged, defective, or incorrect. To be eligible for a return:

• The item must be unused and in its original packaging.
• You must provide proof of purchase.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Opened or used prescription medicines.
• Perishable items like baby food or supplements.
• Personal care or hygiene products once opened.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days to the original payment method.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at support@healpluss.com.

5. Shipping Costs

Return shipping costs are the customer’s responsibility unless the product was damaged or incorrect.

6. Contact Us

For questions about returns and refunds, contact us at support@healpluss.com